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FAQs

FAQ: FAQ

What are the payment options?

I gladly accept PayPal or credit cards via this site. Thank you for considering an order from J Coons Workbench!

What is your return policy?

I will accept returns on products up to 14 days after the order date. My hope is that you will enjoy the piece that was shipped to you, but I understand that there is sometimes a need to return items. I would invite you to contact me as I am always looking to improve this store and the overall experience. Your feedback is always appreciated here.

Do you ship outside of the United States?

I am only able to ship within the United States at this time.

Are the items pictured the same item that I will receive?

Yes, I photograph every item individually and create a new item on this website. I want my customers to see the exact piece that they will receive. Wood is such a dynamic material, changing from piece to piece, that I believe that each item I sell is unique from all others.

I am always happy to hear from my customers! If you have a question about any of my products or this website, please do not hesitate to reach out to me.

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